The amount you could claim depends on several factors, including how much damage was done to your home, the cost of repairs, if you were able to live in your home, if there were any personal injuries caused, etc. Without all the information, we cannot give you a minimum figure as it varies from case to case. To receive an estimation, contact us via phone at 0333 344 5324 or use our claim calculator form and a member of our housing disrepair team will be in touch.
Yes, you can make a claim for both disrepair and inconvenience caused as a result of the disrepair issues as long as you have sufficient evidence. You may also be able to claim for personal injury too.
Unfortunately, we cannot take on claims against private landlords. We work with tenants who live in homes owned by housing associations and local councils, due to the fact that these organisations are more likely able to immediately pay any redress awarded by the court.
To support a housing disrepair compensation claim, the tenant should gather as much evidence as possible, including:
With the tenant’s permission, we will request medical records if a claim for personal injury as a result of poor housing conditions is made.
In order to provide sufficient evidence to support your case, you must provide a minimum of 10 images or videos matching each allegation (make sure they are clearly labelled by room).
We work with clients who are tenants of housing association /council housing all over England and Wales. We do not restrict claims to a certain area, however, due to restrictions with taking housing disrepair cases to court, we can only work with clients residing in England and Wales. Although we would love to help everyone, we cannot work with tenants residing in Scotland, Ireland, or anywhere outside of the UK.
Yes, there is. As with all litigation claims, there are limits on how much time you have to make a case against the defendant. This varies with each case, depending on the circumstances. Therefore, we really recommend that you get in touch as soon as possible about your disrepair.
Yes, we do, we are just a phone call away. If you are unsure whether you have a claim, you can get in touch and we will go through your situation with you over the phone.
We offer a no-obligation service, meaning that if you decide against making a claim after speaking to us, we will not push you to do so!
The process for making a housing disrepair compensation claim involves:
As we are regulated by the Financial Conduct Authority (FCA), we must ensure that you understand what you’re signing up for when making a claim. That is why we are completely transparent with fees and processes.
The Law Firm offer a ‘no win, no fee’ service, meaning that they will take no fees if your case does not make it through the claims process. However, if you do decide to back out of the claims process, after the 14-day ‘cooling off’ period, you may have to pay a termination fee to cover the law firm’s costs. This is clearly outlined in the CFA, and a member of our team will discuss this with you during your consultation.
At Stratus Legal Solutions, we do not take any fees from our clients, however, we may receive a fee for our services from the Law Firm.
If you have any questions regarding fees, please do not hesitate to contact us via the online contact form, or by phone ( ).