About Us

How Housing Disrepair Claims Work

Our Claims Process

about stratus legal solutions

Helping Tenants Resolve Housing Disrepair Claims with Expertise and Compassion

At Stratus Legal Solutions, we understand that dealing with poor housing conditions (housing disrepair) can be a frustrating and stressful experience. That’s why we work closely with our clients to provide a comprehensive and compassionate claims management service.

With years of experience in the claims industry, our team has the knowledge and expertise to handle a wide range of housing disrepair claims, including those related to damp, mould, structural issues, and more. We are dedicated to helping our clients navigate the claims process from start to finish, providing guidance and support along the way.

Our Mission & Values

Our Core Values

Empathy & Understanding

We understand the impact that housing disrepair can have on you and your family. We approach each case with compassion and sensitivity


We maintain open and transparent communication with all our clients, ensuring satisfaction at every stage of the claims process

Efficiency & Professionalism

We have worked tirelessly to create an efficient claims process; utilising software that keeps you updated every step of the way

Continuous Improvement

We are continually seeking ways to improve and optimise our claims process, to benefit our clients, employees, and the company as a whole

Request a callback

Request a Callback


Please use our claim calculator to submit a claim

Let's get your housing disrepair claim started! Please click the button below to go to our claim calculator. This will help determine whether you may be eligible to claim. Once you submit the form, we will be in touch as soon as possible to discuss the disrepair in your home.


Start a claim



Please use our claim update form

The claim process can take several months depending on the details of the case. We understand this can be a little frustrating and you may just need an update. Use our claim update form to receive an update about your claim and where it is in the process. We will also be happy to answer any questions you may have.


Claim Update Form